Why Choose ATG?

There are literally thousands of vehicle glass repair and replacement choices in the marketplace today. So why should you choose ATG as your vehicle glass service provider?

1. Value
Because we serve some of the largest fleets and auctions in so many locations, we are able to buy glass at great pricing in huge volumes from our suppliers. We also have a large concentration of installation technicians available to choose from in the cities we serve; all this adds up to the best quality service at an incredibly low price.

2. Corporate Owned Locations
Each location providing glass replacement under the ATG brand currently is and always has been wholly owned and operated by ATG. We do not use franchisees or network affiliates to perform our glass replacement since we like to have better control over consistency of service quality and timeliness.

3. Service Fluctuation Flexibility
Due to regional needs of several large companies, ATG understands that on some occasions, glass replacement volumes ebb and flow by region. ATG designates certain employees for regional travel to meet the needs of customers when this occurs. This most recently proved very important with the hurricanes of 2004 and 2005. A significant increase in glass breakage occurred due to high winds and flying debris. ATG made numerous adjustments, such as temporarily redistributing employees in the region and increasing its service hours to meet the needs of its major fleet customers in the area with minimal disruption to their businesses.

4. Contingency and Emergency Planning
ATG is prepared for nearly every event or emergency that arises. In fact, the Florida hurricanes of 2004 saw the implementation of the ATG Disaster Preparedness Plan. While emergencies are unlikely, your business depends on its suppliers being ready for any event that can arise. ATG takes its customers’ needs seriously and considers even unlikely events something that should be planned for.

5. Expertise
We are known for our installation acumen and skills. By training our own installation technicians since our inception in 1990, we make sure you get only the best quality installation available today.

All our work is done by ATG technicians who are employees of the company- we do not outsource your work to other small companies who will not be accountable to you for the service quality they provide.

6. Professionalism at All Levels
ATG brings with it a deeply professional and structured environment. From the first point-of-contact with our customer service department to completion of the glass replacement by the technician through to accounting procedures in our corporate offices, ATG’s customers are incredibly delighted with our responsiveness and attention to detail. ATG intends to keep its customers for a long time to come, and professionalism is a key component of how we accomplish that.

7. Service Level Satisfaction Guarantee
By using only our own well-trained employees and the best quality glass, we can assure that the work we do for you is the best available in the marketplace today.

That allows us to offer you our service level satisfaction guarantee. If our workmanship is inadequate, we will fix your vehicle again, as many times as necessary until we get it right. If the glass we provide is inadequate, we will replace it for free. Your complete satisfaction is our only goal!